FAQ

Transit insurance is a special type of insurance that protects against damage and loss during transit. Just as you need to protect your belongings from loss whilst they are in your home, you also need to protect them throughout the moving process. Whilst Slingshot Removals will take the utmost care of your effects, there are circumstances outside of our control that may put your belongings at risk. For further information, please send us an email or contact us.

The shipping time can vary according to your destination, your Slingshot Removals consultant can advise you of an approximate timeframe. It is important to note that on arrival, your shipment will have to be cleared by customs before delivery to your new address.

Customs regulations vary according to each destination, so it is important to check with your Slingshot Removals consultant as to the regulations of your new country. If there are any prohibited items amongst your goods, this may delay the clearance of your shipment and result in confiscation and heavy fines.

An authorized representative needs to be at both the uplift and delivery of your belongings. At delivery, it is especially important that this person can advise the Slingshot Removals crew on the placement of furniture and cartons in the new home.

Yes, we have a specialist that can help us cover and store our antiques.

Our crew will disassemble and reassemble beds and couches for your relocation. The dismantling and reassembly of any items that are needed to be stored securely are part of our normal service.

Please contact your moving consultant and we will review the quote if necessary.

Slingshot Removals is able to provide you with packing materials for your move. Alternatively, you can use your own packing materials. You will require:

• Clean sturdy cartons
• Clean newspaper
• Bubble wrap
• Marking pens
• Tape

Yes, we can move your pot plants throughout Australia. However, if you are moving interstate you need to check on the Quarantine regulations of your new state, as plants can be prohibited. Plants cannot be relocated overseas.

These items are excluded from transit insurance cover and as such need to be transported by you to your destination.

Yes, we can arrange the transportation of your vehicles to your new destination. For further information, please contact us at our email address slingshotquote@gmail.com

We apologize for the inconvenience but as of this moment, we are not providing services to move pets.

The following are considered to be dangerous goods and are not transportable by Slingshot Removals:

• Cooking Oils
• Cleaning Solvents
• Aerosol Cans
• Matches
• Firelighters
• Pesticides
• Paint Thinners
• Oil
• Petrol
• Kerosene
• Methylated Spirits
• Turpentine
• Weed Killers
• Photographic Chemicals
• Swimming Pool Treatments

14 days.

Under Australian Law, we are unable to transport firearms for domestic relocations. Please speak with one of our consultants for restrictions, paper, and legal discussion when moving firearms overseas.

Credit card or bank transfer. Please email us for further details.

Once the service is booked with Slingshot Removals, we will contact the team and let you know what is the dimension of our truck/van or trailer to be used.